ACC physio Auckland, no referral needed

Physiotherapists are ACC primary providers, so you can book directly after an injury. No GP visit first, no referral letter, no waiting for a claim number. Just book and come in.

At your first visit we assess the injury and lodge the ACC45 claim electronically on the spot. Treatment can start the same session, before ACC has formally accepted the claim. ACC usually confirms acceptance within a week or two by post. If a claim is not accepted, private fees apply, and we will tell you that up front.

ACC covers injuries caused by an accident: sprains, strains, dislocations, fractures, sports injuries and post-surgical rehab. It does not cover gradual wear and tear, age-related change or illness that is not linked to an accident. If you are not sure whether your problem counts as an injury, come in and we will assess it honestly.

ACC subsidises the treatment, it is not fully free. You pay a part-charge and ACC covers the rest. The exact figure depends on the appointment length and which of our physiotherapists you see, so here it is laid out plainly with no surprises at the desk.

An accepted claim covers a set course of treatment, and if you need more your physio can request an extension from ACC with a short report. Extensions are not automatic, so we plan your care to make each session count.

We treat the full range of musculoskeletal injuries, including lower back pain, sciatica, shoulder injuries, and tendon problems like plantar fasciitis and tennis elbow. Acupuncture for injury pain can also be ACC funded.