Getting started · Ponsonby
Do I need a referral to see a physio in NZ?
No. In New Zealand you can book a physiotherapist directly, without a doctor's referral, including for an ACC injury. Here is what that means, and the few situations where a referral does come into it.
Do I need a referral for physio NZ? No
You can book a physiotherapist directly in New Zealand. Physios are primary providers, which means they can assess and diagnose you without a doctor sending you first. Just book an appointment and come in.
What self-referral means
Self-referral simply means you arrange the appointment yourself, rather than waiting for a GP to refer you. It is the normal way most people see a physio here, and it saves you a doctor's visit and the wait that goes with it.
Do I need a referral for ACC physio?
No. If you have an injury, your physio can lodge the ACC claim at your first visit and start treatment the same day. You do not need to see a GP or have a claim number first. See how ACC physio works and what it costs.
When you do need a referral
A few situations are different. Some private health insurers want a GP referral before they will cover physio fees, so check your policy. Public hospital outpatient physiotherapy needs a medical referral, though a private clinic like ours does not. A medical certificate for time off work has to come from a GP. And if surgery is involved, the surgeon manages that funding pathway separately. For everyday aches, injuries and rehab, none of this applies, you can just book.
How to book without a referral
Book online or call us on 09 886 4611. If it is an injury we will lodge your ACC claim when you arrive. Not sure where to start? We treat everything from lower back pain and sciatica to general physiotherapy at our Ponsonby clinic.
Common questions
Can I see a physio without a doctor's referral in NZ? +
Do I need a referral for ACC physio? +
When would I actually need a referral? +
Your team
You're in good hands
You'll be seen by a named, registered clinician who knows your case, not a different stranger each visit. Our multi-disciplinary team of physiotherapists, acupuncturists, massage therapists and Pilates instructors has cared for Ponsonby for over 16 years.
Zee Sharif
Lead Physiotherapist & Pilates Instructor
Hayden Tutbury
Practice Manager & Senior Physiotherapist
Mikhaela Cruz
Senior & Pelvic Floor Health Physiotherapist
Ella Stevenson
Physiotherapist
Charlotte Abbott
Physiotherapist
Our physiotherapists are registered with the Physiotherapy Board of New Zealand. ACC and Southern Cross registered. No referral needed. Meet the full team.
Have a question?
Send us a message
Tell us what's going on and we'll come back to you within one business day.
Book your physio appointment
No referral needed. Book online or call us and we will take it from there.
Visit us
Our Ponsonby clinic
Return To Form Physio
179A Ponsonby Road
Ponsonby, Auckland 1011
Entry on Franklin Road
ACC registered · Multi-disciplinary team · Treating Ponsonby for over 16 years